FAQ's

1. Who is Adrenaline-HQ Travel?

Adrenaline-HQ Travel is a full-service group travel agency that specializes in international and all-inclusive custom groups for people interested in adventure.

2. Is Adrenaline-HQ Travel only for women?

While women are our focus, Adrenaline-HQ Travel provides services for anyone wanting to book a group getaway.

3. Do you provide quotes for custom trips?

Yes we do. Just fill out an inquiry form and we'll take it from there.

4. What payments do you accept?

We generally accept online payments through Stripe. We accept all major credit cards (Visa, Mastercard, and Discover).

5. Do you provide refunds?

No, we do not provide refunds nor do we transfer money. Each client is required to accept our Terms and Condions before the reservaon is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance.

6. What happens if I make reservaons and my roommate/s fail to or can't pay?

You will be responsible for finding a new roommate or you must pay the additional cost for the room occupancy change.

7. Can I book a trip aer payments have started?

Yes, you may as long as there is still room left. You will be responsible for making the payment deadline regardless of when you made the reservation.

8. Do you charge a fee for research and travel planning?

Yes. A nominal non-refundable research fee is charged. This fee is separate from the total trip cost and must be paid prior to beginning any research, booking, or additional consulting services. The Design and Research Fee includes the following services: custom itinerary, flights, hotels, excursions, and support before and during travel. With each Research, Planning and Design Fee, the client will receive three (3) proposals for the same destination and desired travel dates.

9. How do I know that this is a reputable business?

Adrenaline-HQ Travel is registered with the New York Secretary of State and is fully insured under Treasured Journeys Travel LLC. I am licensed and bonded and, affiliated with two of the largest and most celebrated networks of professional travel agents, Travel Leaders Network and, ASTA (American Society Of Travel Agents). These affiliations allow me to offer exemplary service to my clients as well as work with reputable tour and package companies that support the travel agent community.